industry comments

London web design and ecommerce development booming
19.03.06

While the wintery cold of March has lingered longer than usual, in the world of online retail and website design, the temperature has been much warmer. Is this the start of a mini boom or simply the...

More web analytics, better customer journeys and an improved user experience
04.03.06

Internet Retailer reports that, retailers plan to spend more on customer experience research in 2006. Describing a study by Forrester Research the story reveals that large US ecommerce players are planning...

Is Google about to launch full ecommerce?
26.02.06

There is a lot of speculation and a bit of paranoia that Google is about to launch a full ecommerce service using Google Base as a starting point. All of the elements are in place. Google already takes...

Customer satisfaction rises for ecommerce sites
22.02.06

A University of Michigan survey of US ecommerce customers shows a rise in satisfaction according to Computerworld, User satisfaction with e-commerce sites rises slightly, but so it seems do their expectations...

Web searching outstrips internet growth
14.02.06

Internet Retailer reports that December Internet searches grew 55% over year earlier level with Google continuing to drive the lion's share of all searches with 48.8%.
The article points out that this...

UK e-tailing breaks new records (but some brands are missing out)
13.02.06

The Register and several other sites report that UK e-tailing breaks new records. £8.2 Billion was spent online in the UK during 2005 and this is predicted to grow.
As The Register points out the value...

Google bans BMW from search results for cheating
07.02.06

CNN and lots of other news sites report that Google blacklists BMW Web site. The German BMW site had used "cloaking". Cloaking is a trick in which software code hidden in the webpage detects the Google...

Web of social solutions, advice and support
26.01.06

In the past we turned to neighbours and experts to deal with our financial, consumer, medical and other problems. Today we are increasingly likely to turn to the Web, email and online chat.

Good web design does make an instant difference
16.01.06

BBC News reports a study that first impressions count for web. The Canadian research quoted suggested that web users make up their minds about the quality of a site or ecommerce store within a 20th...